New Privacy Policy, for the harmonization with the new EU legal framework for the Protection of Personal Data, Regulation (EU) 2016/679 with effect from 25 May 2018.
The processing of personal data is carried out in accordance with the provisions of the General Data Protection Regulation (GDPR 2016/679), any more specific national and European legislation for certain sectors, the applicable Greek legislation on the protection of personal data, as well as on the protection of personal data and privacy in the electronic communications sector (Law 3471/2006, as applicable from time to time) and the decisions of the Hellenic Data Protection Authority (DPA).
Our company, with the distinctive title “MyHomeWay”, is active in the field of marketing of household goods through the website myhomeway.gr
This privacy policy lists the personal data we process when using the website myhomeway.gr, how we use, share and protect this data as well as how you communicate with MyHomeWay.
Responsible for the Processing of your Personal Data in relation to this privacy policy is the sole proprietorship under the name “Paraskevi Kon. Dimotsi”, with the distinctive title “MyHomeWay”
Your data is used only for the purposes of processing for which you have consented by subscribing to our newsletter.
MyHomeWay requests that you submit certain personal data against:
- the creation of an account by you on its website
- making purchases
- the request to receive updates on new products, tenders, offers
- your communication with our representatives
- your participation in the competitions
- your use of our website
PERSONAL DATA COLLECTED:
Name, e-mail, phone number, delivery address and billing address, gender, date of birth, login and account details (including username and password), purchase history, personal preferences, product list for eventual future purchase as well as cookies.
When you use our website, some data is automatically collected from your device or your web browser.
This data includes the following:
Cookies, IP addresses, referrer headers, web browser identification data and its version, as well as web beacons and tags
More information about these practices can be found in the Cookies and Pixel Tags section of this privacy policy.
REGULATION OF THE PERSONAL DATA COLLECTED:
When using our website, timely information is provided and your consent is requested for certain practices. In particular, we ask for your consent to use your location and to send relevant notices. We may receive this consent through our website or using the usual consents available on your device.
PURPOSE OF USING YOUR PERSONAL DATA:
When using the website myhomeway.gr by you we use your personal data in order to provide you with the product you have requested. In particular, if you make a purchase on our website or participate in a promotion, we will use the contact information you give us to contact you about the purchase or promotion. If you contact our agents, we will use information about you, such as delivery or payment information or the product you purchased, to help you resolve a problem or answer your questions.
In many cases, in order to use certain elements on our website, you may need to provide MyHomeWay with additional data or more specific consent to use certain elements in a certain way. For example, in order to share content on social media, you may need to provide your login details with your accounts in this media.
- To share information about our products, services and events as well as for other promotional purposes:
By providing your consent, we will send you newsletters about MyHomeWay’s products, services, events and other promotions. You may withdraw the consent you have given us at any time.
If you have already purchased products from MyHomeWay, we may use the contact details you have provided to us in order to send you promotional updates of other, similar to those purchased, products where permitted by applicable law, except in the event that you have already requested that no newsletters be sent to you by us. Otherwise, we ask for your consent to send you product promotional information.
- To operate, improve and maintain our business, products and services:
We may use your personal data for our business. For example, when you make a purchase, we use this information for accounting, auditing, and other internal operations. We use personal data about how you use our products and services to improve your user experience, to help you identify technical and service problems, and to administer our website.
- To protect our rights, assets or security, ours or third parties:
We may also use your personal data about how you use our website to prevent or detect fraud, abuse, unlawful use and violation of our Terms of Use, as well as to comply with court orders, government requests or applicable law.
- For the purposes of general research and analysis:
We use data about how we use our website to better understand consumer behavior and preferences. Indicatively, we may use information about how visitors to our website use the search and find of products to optimize the presentation of products on our website.
- Other purposes:
We may also use your personal data in other ways and will provide special notices when we collect the data, while obtaining your consent where necessary.
SHARING YOUR PERSONAL DATA
MyHomeWay shares your personal data with:
- Third-party service providers that process personal data on behalf of MyHomeWay, transfers and deliveries, hosting, managing and maintaining our data, distributing e-mails and sms, researching and analyzing, managing MyHomeWay promotions, as well as managing certain services and data. When we use third-party service providers we enter into agreements that oblige them to implement appropriate technical and organizational measures to protect your personal data.
- Other third parties to the extent necessary for the following purposes: (i) compliance with a government request, court order or applicable law; (ii) preventing unlawful use of our Sites and Apps or violations of the Terms of Use of our Sites and Apps and our policies; (iii) our own protection against third party claims, and (iv) contributing to the prevention or investigation of fraud (e.g. counterfeiting)
We may also transfer personal data we hold about you in the event of a sale or transfer of all or part of our business or assets (such as in the event of a reorganisation, transfer, spin-off, dissolution or liquidation).
PROTECTION AND MANAGEMENT OF YOUR PERSONAL DATA:
The processing of personal data is carried out in accordance with the provisions of the General Data Protection Regulation (GDPR 2016/679), any more specific national and European legislation for certain sectors, the applicable Greek legislation on the protection of personal data, as well as on the protection of personal data and privacy in the electronic communications sector (Law 3471/2006, as applicable from time to time) and the decisions of the Hellenic Data Protection Authority (DPA)
- Encryption & Security:
We use a variety of technical and organizational security measures, including encryption and authentication tools, to maintain the security of your personal data.
- International data transfer:
The personal data we collect (or process) in the context of our website will be stored in Greece and other countries within the EU. Some of the recipients of the data with whom MyHomeWay shares your personal data may be located in countries other than the one in which the original collection of your personal data took place.
- Retention of your personal data:
We retain your personal data as long as necessary to fulfill the purposes set out in this privacy policy (unless a longer retention period is required by applicable law). Generally this means that we will retain your personal data for a period of ten (10) years otherwise for as long as you wish to have an account with MyHomeWay. With regard to your personal data related to product purchases, we retain this data for a longer period in order to comply with our legal obligations (such as tax and commercial legislation and for guarantee purposes).
YOUR RIGHTS REGARDING YOUR PERSONAL DATA:
You have the right to request the following:
- access to your personal data
- electronic copy of your personal data (portability)
- correction of your personal data if it is incomplete or inaccurate
- erasure or restriction of your personal data in certain circumstances provided for by applicable law.
These rights are not absolute, as they may, for example, be limited by tax legislation. In the event that we have obtained your consent to the processing of your personal data, you have the right to withdraw your consent at any time.
If you would like to request a copy of your personal data or to exercise any other right of yours, please contact us using the contact details in the “Questions and Comments” section below.
Choosing not to receive Marketing Communications
If you have a MyHomeWay account, you may choose not to receive MyHomeWay marketing communications by modifying your choices in the “My Personal Information” section of our Sites. You may also choose not to receive marketing communications by requesting your unsubscribe from the email and sms lists according to our instructions. Alternatively, you can contact us using the contact details in the “Questions and Comments” section below.
COOKIES AND PIXEL TAGS
MyHomeWay collects information, which may include personal data, from the web browser you use when you use our website. We use a variety of methods, such as cookies and pixel tags, to collect this information, which may include:
- your IP address
- your unique cookie id number, information about your cookies, as well as information about whether your device has software to access certain items
- unique device identification number and device type
- domain, type and language of web browser
- operating system and system settings
- country and time zone
- previous visits to websites
- information about your interaction with our Sites, such as number of clicks, purchases, declared preferences
- access times and related URLs.
We use cookies to monitor the use of our Sites by our customers, as well as to understand their preferences. This allows us to provide services to our customers and improve their online experience.
We also use cookies to obtain aggregated data about traffic and interaction with websites, to identify trends and to obtain statistics so that we can improve our website.
You will also soon be able to change your preferences via the “Cookie Settings” page at the bottom of each page.
USE OF THE MyHomeWay WEBSITE WITH THIRD-PARTY PRODUCTS AND SERVICES
If you choose to make use of your interaction with MyHomeWay on third-party social media platforms, the data that remains there is governed by the policies applicable to those platforms.
MyHomeWay may provide links to other websites and (third-party) Apps for your own convenience or information. The linked websites and Apps have their own privacy notices or policies, which we strongly recommend that you read. To the extent that we do not own or control any linked websites or Apps, we are not responsible for their content, nor for any use of the websites or Apps, nor for the privacy practices of the websites or Apps.
CHANGES TO OUR PRIVACY POLICY
Our current laws and practices change over time. If we decide to update our privacy policy, we will post the changes on our Sites and Apps. If we make material changes to the way we process your personal data, we will send you prior notice or, where required by law, we will ask for your consent to implement such changes. We strongly recommend that you read our privacy policy and be kept up to date with our practices regularly. This privacy policy was last amended in May 2018.
QUESTIONS AND COMMENTS
We are at your disposal for questions, comments and concerns you may have about our privacy policy and our privacy practices.
If you wish to submit comments or have questions or concerns, or if you wish to exercise your rights with respect to your personal data, please contact the Consumer Services or the Data Protection Officer at: info@myhomeway.gr
If you contact us through a private complaint, it will be assessed with a view to resolving the issue in a timely and effective manner and will be answered within 30 days at the latest. You also have the right to lodge a complaint with the competent supervisory authority in your country of residence.
